All you need to know about Blooms & Bouquets
This Privacy Policy explains how Jintana Flowers (“we”, “our”, or “us”) collects, uses, and safeguards your information. We are dedicated to protecting the privacy of visitors to our website. All data collected will be managed in accordance with the requirements of the Data Protection Act 2018.
As the “data controller” of the information you provide, we are a UK-registered company.
If you have any questions or concerns about how your personal data is handled, you can reach out to our Data Protection Team via:
Email: enquiries@jintanaflowers.co.uk
Post: FAO Data Protection Team, Jintana Flowers, Rumbolds Hill, Midhurst, Sussex, GU29 9DG
The types of information we collect depend on how you interact with us. This may include:
Your name, contact details (such as email address, phone number, and postal address), and demographic information (such as postcode and preferences).
Additional details you provide through customer surveys or when making inquiries.
We use the personal data you provide to ensure the best experience when dealing with Jintana Flowers. This may include:
Improving our products and services based on your feedback.
Sending updates about new services, offers, or events. You can opt out of receiving these communications at any time.
Contacting you for market research to better understand your needs.
Answering questions or providing support related to our services.
Customising our website to suit your interests and preferences.
Safely processing card payments through trusted third-party providers.
We process personal data in a fair, lawful, and transparent manner. Your information will only be used with your consent, to fulfil a legitimate interest, or where necessary to deliver our products and services effectively.
From time to time, we may send you updates about our products, services, and promotions. These communications will only be sent if you’ve expressed an interest in receiving them. If you’d prefer not to hear from us, you can unsubscribe using the link provided in any email or by contacting us directly.
We may work with carefully selected third-party providers, such as payment processors, email services, and marketing agencies. These partners are required to handle your information in line with strict data protection laws and regulations.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected. If you’d like more specific details about how long we keep your information, please contact us directly.
As a user, you have several rights regarding your personal data:
Access: You can request a copy of the information we hold about you.
Correction: If your data is incomplete or incorrect, you can ask us to amend it.
Deletion: You have the right to ask us to delete your data where it is no longer required.
Restriction: You can request that we limit how your data is used in certain circumstances.
Portability: You can ask us to transfer your data to another provider in a commonly used format.
Objection: You can object to how we process your data, particularly for marketing purposes.
Automated Decisions: If we use automated processes to make decisions about you, you have the right to request human review.
To exercise any of these rights, please contact us using the details provided above.
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